Customer Service Rep(02814) - 200 East Norris
Core
Handle incoming customer calls, process orders, manage cash transactions, and resolve complaints to ensure high customer satisfaction.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Active listening, conflict resolution, multitasking, cash handling, order processing, administrative task management, problem-solving, attention to detail, time management
Preferred skills
CRM system familiarity, computer literacy
Responsibilities
Answer incoming customer calls, process customer orders, handle cash transactions, resolve customer issues and complaints, maintain a clean work environment, perform administrative tasks, multitask multiple customer requests
Seniority
Individual Contributor
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