Entry Level Automotive Service Advisor / Writer | Weekends Off | League City
Core
Frontline service professional guiding guests through the entire vehicle repair process, managing appointments, and ensuring customer satisfaction.
Role type
Entry-level automotive service advisor
Builds
Customer service experience and repair process knowledge for vehicle owners
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, phone communication, parts processing, basic clerical tasks, sales presentation, teamwork, multitasking, Microsoft Office proficiency
Preferred skills
Retail or hospitality experience, automotive customer service experience, automotive service writer experience
Responsibilities
Check guests in and out, answer phone calls and schedule appointments, provide safe shuttle service, assist with receiving and processing parts, maintain facility cleanliness, assist with clerical tasks like accounts receivable, present repair solutions to guests, sell services, coordinate guest service activities, build long-term customer relationships, follow safety policies
Seniority
Entry-level, hands-on IC