Senior ServiceNow Architect
Core
Design and deliver scalable ServiceNow solutions, automation, and integrations for enterprise customers.
Role type
Senior ServiceNow Technical Architect
Builds
Enterprise-level ServiceNow platforms and integrated solutions
Domain
IT Service Management (ITSM) and Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow Technical Architecture, Solution Design, Pre-sales Workshops, Customer Engagement, Platform Integration, Strategic Consulting, Technical Leadership, Mentoring
Preferred skills
Certified Technical Architect, Certified System Administrator, Certified Application Developer, Implementation Specialist certifications
Technologies
ServiceNow, AWS, Microsoft, Oracle, Red Hat, OutSystems, Snowflake
Responsibilities
Translate business/technical requirements into scalable ServiceNow architectures; Support pre-sales activities including workshops and demonstrations; Assess existing implementations and provide architectural guidance; Collaborate with development teams to ensure alignment with standards; Recommend best practices and challenge unnecessary customizations; Facilitate integration with other platforms; Oversee solution testing and launch; Provide technical leadership and mentorship.
Seniority
Senior, hands-on IC with strategic consulting duties