Polish, Customer Support Agent (Automotive, Hybrid)
Core
Provide first-level technical support, product information, and complaint resolution for automotive, motorbike, and power equipment customers in Polish and UK markets.
Role type
Customer Support Agent (Automotive)
Builds
Customer service interactions for Bosch Service Solutions clients
Domain
Automotive / Business Process Outsourcing
Deliverable
client delivery
Required skills
Polish (C2), English (Fluent), customer service experience, problem-solving, empathy, tech-savviness
Responsibilities
Manage incoming phone calls, emails, and letters; provide product portfolio information; resolve client queries; explain company policies; serve as a brand ambassador for the company
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