Inside Sales/Customer Service Representative
Core
Inside Sales/Customer Service Representative managing job orders, warranty processing, and customer relationships for residential and light commercial HVAC equipment and supplies.
Role type
Inside Sales / Customer Service Representative
Builds
Order fulfillment, warranty claims, and customer support for HVAC products
Domain
HVAC equipment and supply distribution
Deliverable
client delivery
Required skills
order entry, shipment tracking, warranty processing, product selection guidance, quoting, billing support, dealer inventory management, problem solving
Preferred skills
Salesforce proficiency, numerical aptitude for margin analysis, strong attention to detail
Responsibilities
Order entry and shipment tracking, post-sale support, facilitating product returns and warranty training, managing dealer inventory and billing
Seniority
Mid-level, hands-on IC