Sales Account Manager
Core
Manage and grow a portfolio of B2B customers using Telematics products (GPS Tracking, Asset Tracking, Vision Solutions, IoT) by nurturing relationships, improving retention, and identifying growth opportunities.
Role type
B2B Account Manager
Builds
Telematics solutions for B2B customers
Domain
Telematics / IoT / Mobility
Deliverable
client delivery
Required skills
B2B account management, relationship management, problem-solving, CRM proficiency, commercial awareness
Preferred skills
Telematics background, SaaS experience, Salesforce expertise
Technologies
Salesforce, Microsoft Office
Responsibilities
Own customer portfolio as primary point of contact, build trust-based relationships, act as customer advocate, support product usage maximization, monitor account health to prevent churn, conduct account reviews, identify cross-sell/upsell opportunities, collaborate with sales/marketing/support teams, maintain CRM data, share customer insights for product development.
Seniority
Mid-level, hands-on IC