Junior ServiceNow Consultant
Core
Junior ServiceNow Consultant supporting IT Service Management (ITSM) processes, platform configuration, and workflow automation for enterprise clients.
Role type
Junior ServiceNow Consultant (IC)
Builds
ServiceNow platform configurations, ITSM workflows, and integrations for enterprise clients
Domain
IT Service Management (ITSM) / Enterprise Applications
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform administration, ITSM processes, workflow automation, REST APIs, JavaScript/Python/Java/SQL, Git, technical documentation
Preferred skills
Service Desk/ITSM platform exposure, API/cloud technologies, Agile delivery practices
Responsibilities
Support ServiceNow platform configuration and enhancement, maintain platform stability, investigate and resolve incidents, contribute to software releases, participate in client workshops, create technical documentation
Seniority
Junior, structured training and mentoring
