Groups & Events Coordinator
Core
Manage and convert group, meeting, and event enquiries from initial contact through execution, ensuring seamless delivery for guests.
Role type
Groups & Events Coordinator
Builds
Meetings, events, and group bookings for The Hoxton and Ennismore properties
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
enquiry management, contract management, rooming list preparation, invoicing, client relationship building, operational coordination, function sheet preparation, deposit and billing oversight
Preferred skills
OPERA system, Delphi system, Excel, Outlook, Word
Responsibilities
Handle calls and emails for group enquiries, manage booking pipeline from proposal to invoicing, coordinate confirmed events with operational teams, prepare and present weekly function sheets, conduct on-property show rounds and client planning meetings, track year-on-year client trends, oversee administrative elements like deposits and billing
Seniority
Mid-level, hands-on IC