Reservation Agent
Core
Frontline hospitality role managing guest bookings, rooming lists, and on-site reservations to maximize revenue and ensure exceptional guest experiences.
Role type
Reservation Agent
Builds
Room reservations and guest check-in services
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
PMS & RMS systems proficiency, up-selling techniques, market dynamics analysis, special request handling, accurate data entry
Preferred skills
Opera system experience, fluency in additional languages
Technologies
PMS, RMS, distribution channels
Responsibilities
Book room reservation requests, enter rooming lists, update accurate information in the system, recommend property facilities, assist guests with information and special requests, maximize revenue through up-selling
Seniority
Entry-level / Individual Contributor
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 901,000+ jobs from 20+ sources.