Global Travel Specialist
Core
Oversee operational delivery and continuous improvement of Capital Group's global travel program, acting as the primary liaison between internal stakeholders and external partners.
Role type
Senior IC global travel operations specialist
Builds
Corporate travel program execution, vendor performance management, and traveler experience optimization
Domain
Corporate travel management and operations
Deliverable
dashboards & analysis
Required skills
Global travel program management, vendor relationship management, travel policy enforcement, data analysis, process improvement, risk management, travel regulations knowledge, project management
Preferred skills
AI and automation tools in travel, digital transformation trends, hospitality-driven mindset
Technologies
Concur Travel, booking platforms, AI-enabled tools
Responsibilities
Execute and drive delivery of the corporate travel program; Own and optimize travel booking tools and platforms; Manage vendor performance and relationships; Resolve complex travel-related issues; Identify and implement process improvements using AI and automation; Execute global travel initiatives, communications, and training; Analyze travel data and program performance; Support travel risk management and duty-of-care efforts; Produce dashboards and reporting to monitor performance and compliance.
