Director of In Room Dining
Core
Lead and manage In Room Dining operations to deliver memorable cuisine and outstanding guest service at a five-star level.
Role type
Manager, In Room Dining
Builds
In Room Dining service experience for hotel guests
Domain
Luxury Hospitality / Food & Beverage
Deliverable
client delivery
Required skills
Food & Beverage leadership, Point of Sale (POS) system management, Microsoft Windows applications proficiency, budget management, menu knowledge, audit completion (Forbes/LQA), team training, multi-tasking in high-paced environments
Preferred skills
University/College degree in a related discipline
Technologies
Point of Sale systems, Microsoft Windows applications
Responsibilities
Lead and manage the In Room Dining team, check food orders for accuracy and quality, address guest concerns at a five-star level, manage the departmental budget, complete weekly/monthly audits, train colleagues on service standards, maximize revenues through F&B collaboration
Seniority
Manager, operational leadership