Supervisor - Queen's Cross Food Hall
Core
Lead a team in a high-volume food hall environment to deliver exceptional guest experiences and maintain operational standards.
Role type
Front-of-house Supervisor
Builds
Guest experiences and operational efficiency in a multi-vendor food hall
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, conflict resolution, service standards enforcement, staff scheduling, training and onboarding, health and safety compliance, cash and beverage control
Preferred skills
Smart Serve certification, Food Handler certification, passion for hospitality
Technologies
POS systems, reservation platforms
Responsibilities
Monitor service and ensure cleanliness, organization, and safety; coach and support team members; manage staffing levels; handle guest concerns and feedback; assist with pre-shift briefings; enforce operational procedures and control policies.
Seniority
Mid-level, hands-on IC