Hotel Receptionist
Core
Front-of-house receptionist managing guest check-ins, reservations, payments, and visitor access at a hotel within a prestigious events venue.
Role type
Hotel Receptionist
Builds
Guest check-in/out processes, room reservations, and visitor pass issuance
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, telephone handling, payment processing, reservation management, cash handling, complaint resolution
Preferred skills
Product knowledge, time management, teamwork
Technologies
Guestline booking system
Responsibilities
Welcome guests and visitors, handle check-ins and check-outs, process payments and post charges, manage reservations, issue visitor passes, answer phones and emails, resolve guest issues, maintain accurate guest records, liaise with housekeeping and engineering teams.
Seniority
Individual Contributor