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Business Analyst – Business Operations & Analysis, Intermediate (Fed Gov)

Albuquerque, NM, us💼 Full-time🗓 2026-09-22 → 2026-09-26

Core

Business Analyst supporting Indian Affairs and Office of Information Technology programs by analyzing operations, defining requirements, and driving process modernization.

Role type

Intermediate Business Analyst (Business Operations & Analysis)

Builds

Business cases, process models, workflows, dashboards, and decision-support artifacts for federal IT investments.

Domain

Federal Government / IT Operations & Business Process Reengineering

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Business analysis, process mapping, requirements elicitation, business process reengineering, ITIL practices, SDLC knowledge, FISMA compliance, human-centered design, data modeling, performance measurement

Preferred skills

Configuration management, IT asset management, change management, shared services implementation

Technologies

Microsoft Visio, Azure DevOps

Responsibilities

Elicit and manage business/technical requirements; map current/future state processes; develop user stories and acceptance criteria; support NIST 800-53 control assessments; analyze operational data to identify trends and gaps; develop business cases and process models; facilitate stakeholder sessions and training; track project risks and milestones.

Seniority

Intermediate, hands-on IC

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