Junior Support Engineer 24/7
Core
Provide technical assistance and troubleshooting for hardware, software, and network issues remotely and on-site to ensure smooth IT operations.
Role type
Junior IT Support Engineer
Builds
IT support services for end-users
Domain
IT Services / Digital Platform Services
Deliverable
client delivery
Required skills
Hardware troubleshooting, Operating Systems (Windows, macOS), Software applications (Office, O365, Intune), Networking basics, Service desk tools (ServiceNow, Jira)
Preferred skills
CompTIA A+, Microsoft Certified: Fundamentals, CCNA
Responsibilities
Diagnose and resolve hardware, software, and network issues; manage user accounts; provide end-user support; communicate technical issues to non-technical users.
Seniority
Junior, entry-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
