Hotel All-Rounder - Mercure Brisbane Garden City
Core
Part-time front office and food & beverage staff delivering guest service, check-in/out, and cafe operations.
Role type
Part-time hotel all-rounder (front office & F&B)
Builds
Guest check-in/out, cafe service, food preparation, loyalty program sign-ups
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, computer systems (Microsoft Office, Opera), multitasking, RSA certification
Preferred skills
Authentic guest service, pride in personal presentation
Technologies
Microsoft Office, Opera
Responsibilities
Deliver service excellence from check-in to check-out, act as first point of contact for guests, work shifts in Food & Beverage and Front Desk, assist with self check-in kiosks, brief and sign up non-members to the loyalty program
Seniority
Entry-level / Part-time
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