Kaufmännischer Sachbearbeiter Customer Care (m/w/d)
Core
Administrative processing of customer contracts and job orders, including data entry, portal configuration, and contract lifecycle management.
Role type
Administrative Customer Care Specialist (Contract Management)
Builds
Customer portals (MyRentokil / MyAdmin) and internal contract management systems
Domain
Professional hygiene services and pest control
Deliverable
product features
Required skills
Contract review, data entry, system configuration, contract modification handling, customer data management, document archiving, email correspondence
Preferred skills
Customer focus, independent work, team collaboration
Technologies
iCabs, MyRentokil, MyAdmin
Responsibilities
Review incoming contracts for completeness, Enter contracts and jobs into systems, Configure customer portals, Coordinate with Sales and Service for contract start dates, Process contract changes (up/cross/down-selling), Maintain customer master data, Archive documents, Support customer portals with orders and invoices, Handle departmental email correspondence
Seniority
Entry-level to Junior
