IT Support Technician (Temporary)
Core
Provide temporary IT support for HSMC and client computer systems, PCs, and TELCO systems by troubleshooting hardware, software, and cellular issues.
Role type
IT Support Technician
Builds
Enterprise-level software and hardware packages used throughout the organization
Domain
Healthcare / Education IT
Deliverable
client delivery
Required skills
hardware troubleshooting, software troubleshooting, cellular issue resolution, user onboarding/offboarding in Microsoft cloud services, antivirus monitoring, PC setup and installation, vendor coordination
Preferred skills
experience in Healthcare or Education related IT field
Responsibilities
Analyze and solve hardware, software, and cellular issues; Monitor desktop anti-virus status; Document IT procedures; Answer staff questions on supported applications; Travel to remote sites when needed
Seniority
Entry-level / Temporary