Patient Service Rep Urology Full time
Core
Front-desk support for urology appointments, managing patient check-in/out, registration, and billing.
Role type
Patient Service Representative (Front Desk)
Builds
Patient registration and appointment scheduling for urology clinics
Domain
Healthcare / Urology
Deliverable
client delivery
Required skills
Customer service, patient registration, insurance verification, payment collection, appointment scheduling, medical terminology
Preferred skills
Healthcare experience, bilingualism, Bachelor's degree
Responsibilities
Greet patients and confirm identity, complete check-in/out functions, update patient demographics and insurance info, obtain consents, collect payments, schedule appointments, maintain waiting area cleanliness
Seniority
Entry-level to Junior
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