Patient Liaison Medical Oncology Full time
Core
Overseeing service experience and resource utilization for patients in a medical oncology practice.
Role type
Patient Liaison
Builds
Optimized patient scheduling and practice resource allocation
Domain
Healthcare / Medical Oncology
Deliverable
client delivery
Required skills
scheduling, patient registration, data collection, billing error resolution, patient education, compliance follow-up
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for impacted patients; communicates with patients and staff to ensure treatment plan compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education materials; maintains relationships with internal and external stakeholders; answers incoming inquiries regarding practice operations; conducts follow-up to ensure compliance with testing and prescriptions.