Front Desk Agent
Core
Provide warm welcome, guest registration, check-in processing, and general inquiries for a 620-room upper upscale hotel in Dubai.
Role type
Front Desk Agent
Builds
Guest check-in/out processes and information services for business and leisure travelers
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest registration, check-in processing, general inquiries, system data entry, safety compliance, professional presentation
Preferred skills
5-star hotel experience, Opera PMS, Arabic, Chinese, Russian
Technologies
Opera PMS
Responsibilities
Register and process check-in for arrivals, assist guests with general enquiries, maintain personal presentation and hygiene standards, adhere to hotel policies and safety regulations, promote positive relations with guests and colleagues
Seniority
Entry-level to Mid-level
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