Inbound Sales Advisor - Telematics
Core
First point of contact for inbound customer enquiries, identifying needs and connecting customers with appropriate products, services, or specialist teams.
Role type
Inbound Sales Advisor (Telematics)
Builds
Fleet and connectivity products and services for SMBs and enterprise-level businesses
Domain
Business services, fleet management, connectivity
Deliverable
client delivery
Required skills
consultative selling, needs analysis, referral generation, CRM proficiency, objection handling, multi-channel communication, time management
Preferred skills
customer service experience, sales experience, industry-related qualifications
Responsibilities
Respond to inbound enquiries via phone, email, and digital channels; engage customers to understand needs and objectives; identify and generate high-quality referrals to specialist teams; educate customers on solutions and benefits; maintain accurate records in CRM; meet referral, activity, and customer service targets.
Seniority
Mid-level, individual contributor