Attaché Commercial Brokers
Core
Handle customer requests via phone and email for individual and professional tenants regarding fleet status and contract modifications, acting as a sales advisor and interface between clients and internal services.
Role type
Commercial Attaché (Customer Service & Sales Support)
Builds
Customer service interactions and contract management for vehicle leasing and fleet management services
Domain
Automotive leasing and fleet management
Deliverable
client delivery
Required skills
Customer relationship management, contract administration, sales advisory, phone and email communication, Salesforce proficiency
Preferred skills
AS400 knowledge, team collaboration, adaptability
Responsibilities
Respond to client inquiries via phone and email, provide reliable answers respecting client contracts, act as a sales advisor and proposal force, serve as the interface between clients and internal services, collaborate with sales teams, meet quantitative and qualitative service targets