RESPONSABLE DE SALLE
Core
Ensures customer satisfaction and service quality by coordinating front-of-house staff, managing restaurant/bar/reception operations, and overseeing commercial activities.
Role type
Front-of-house manager (restaurant/hotel)
Builds
Restaurant service experience, bar operations, and guest relations
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, shift scheduling, inventory management, cash handling, customer service, menu knowledge, hygiene compliance, conflict resolution, recruitment, training delivery
Preferred skills
Multilingual communication, computer literacy, sales orientation, organizational skills
Technologies
POS systems, office software, internal management tools
Responsibilities
Coordinate front-of-house staff and manage daily operations, control cleanliness and setup of dining areas, handle customer reservations and complaints, manage inventory and cash procedures, evaluate and train team members, ensure compliance with health and safety standards
Seniority
Mid-level manager, hands-on operational leadership