Spa Receptionist
Core
Create a warm welcome experience for guests at a luxury spa, managing reservations, treatments, and administrative tasks.
Role type
Spa Receptionist
Builds
Spa guest experiences, treatment schedules, and operational efficiency
Domain
Luxury hospitality / Wellness
Deliverable
product features
Required skills
Reservation management, payment processing, guest relations, treatment knowledge, administrative support, multi-channel communication
Preferred skills
Luxury hospitality experience, additional languages, spa treatment expertise
Technologies
Reservations systems, payment terminals
Responsibilities
Welcome guests and provide personalized service, manage appointments and cancellations, process payments and billing, coordinate with therapists, handle guest inquiries and feedback, maintain reception area standards
Seniority
Individual Contributor, entry to mid-level
