ゲストサービス エージェントGuest Service Agent
Core
Provide professional guest services, manage luggage, and handle front-of-house communications at a premium hotel.
Role type
Guest Service Agent (Front of House)
Builds
Guest experiences and operational efficiency for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Luggage handling, telephone communication, guest orientation, mail/message management, room distribution, time management, multi-tasking, problem solving, physical stamina (standing/walking), computer system proficiency
Preferred skills
Customer service experience, English, Chinese, OPERA system experience
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