Night Front of House Supervisor
Core
Supervise night shift front-of-house operations, manage customer service at the main counter, and ensure high standards of food presentation and service delivery.
Role type
Night Front of House Supervisor
Builds
Catering services and hospitality experiences for clients in offices, stadiums, cathedrals, and universities
Domain
Hospitality / Catering
Deliverable
product features
Required skills
Team supervision, quality control, customer service, delegation, problem resolution, organizational abilities, verbal and written communication
Preferred skills
Passion for food, solution-oriented perspective, adaptability, influence skills
Responsibilities
Set clear expectations and provide feedback to team members, monitor stock and presentation standards, handle customer inquiries and special dietary requirements, resolve issues to ensure customer satisfaction
Seniority
Individual Contributor