Assistant Front Manager (Full Time)
Core
Lead and support the front office team to deliver personalized, high-standard guest service and handle guest concerns.
Role type
Assistant Front Office Manager
Builds
Guest experiences and operational efficiency at a luxury hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Team leadership, scheduling, conflict resolution, operational standards enforcement, system proficiency (Opera), physical stamina
Preferred skills
Hospitality management degree/diploma, ProServe Certificate, valid driver's license
Technologies
Opera PMS
Responsibilities
Lead and train front office staff, assist Front Office Manager in department operations, handle guest concerns and coordinate with other areas, ensure proper staffing and scheduling
Seniority
Mid-level IC
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