Food & Beverage Manager
Core
Oversee daily operations of the Food & Beverage department to ensure exceptional guest dining experiences and operational efficiency.
Role type
Food & Beverage Manager
Builds
Dining experiences, operational efficiency, and guest satisfaction
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Labor forecasting and scheduling, Guest complaint resolution, Menu engineering, Reservation system management, Team coaching and development, Financial audit and revenue balancing
Preferred skills
Knowledge of hotel operations (Front Desk, Concierge), Property management systems (Opera, SynXis), High profile guest service
Technologies
Open Table, Avero, Opera, SynXis
Responsibilities
Manage waitlists and special events to maximize seating efficiency, Coordinate special guest requests and maintain guest profile databases, Develop training programs and operating procedures for the team, Handle nightly revenue audits and posting corrections, Address customer complaints professionally, Collaborate with culinary teams for seamless service flow
Seniority
Mid-level, hands-on IC