American Girl Cafe Lead (Restaurant Supervisor PTU/Permanent)
Core
Lead a restaurant team at an American Girl flagship retail location, overseeing daily operations, staffing, and customer service for a high-volume, family-oriented dining experience.
Role type
Restaurant Supervisor / Lead
Builds
Full-service restaurant operations, dining experiences, and events for American Girl guests
Domain
Retail hospitality / Family entertainment
Deliverable
product features
Required skills
High-volume restaurant operations, front and back of house management, staffing and hiring, coaching and training, inventory management, food and beverage service standards, safety and sanitation compliance, customer service issue resolution, equipment troubleshooting, POS and reservation system management
Preferred skills
Experience working with children, ServSafe certification, Eatec system knowledge, Microsoft Office proficiency, InfoGenesis/Universal Desktop experience, Zomato reservation system experience, JTech paging system experience
Responsibilities
Support the Restaurant Leadership Team in overseeing staffing, hiring, and training; ensure food quality and consistency; maintain operational issues including equipment and software systems; lead by example in all business areas
Seniority
Mid-level, hands-on IC