Night Receptionist
Core
Manage night shift front desk operations, perform night audits, handle guest requests, and support hotel safety and revenue reconciliation.
Role type
Night Receptionist (Front Office)
Builds
Guest services, nightly financial reports, and operational readiness for the next day
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Property Management System (OPERA Cloud), Microsoft Office (Word, Excel), night shift management, guest service, financial reconciliation, safety procedures
Preferred skills
Front Office or Finance team experience, hospitality experience
Technologies
OPERA Cloud, Microsoft Office
Responsibilities
Welcome late arrivals and bid farewell to early departures, carry out the Night Audit, prepare and distribute relevant reports, manage and confirm reservation details, provide food and beverage service during the night shift, ensure guest safety and security, respond to guest requests and resolve issues, clean and maintain public areas, manage daily reconciliation of hotel outlets, assist in promoting sales
Seniority
Entry-level to Junior, hands-on IC