Reservations Executive - Fairmont Agra
Core
Manage guest reservations across multiple channels, optimize room inventory and rates, and coordinate with hotel departments to maximize revenue and occupancy.
Role type
Reservations Executive
Builds
Hotel room inventory and booking confirmations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Property Management Systems (PMS), Central Reservation Systems (CRS), Microsoft Office, multi-channel reservation management, revenue optimization, data accuracy
Preferred skills
Knowledge of hotel facilities and promotional offers, sales and marketing coordination
Technologies
PMS, CRS, Microsoft Office
Responsibilities
Process and manage guest reservations via telephone, email, and online systems; optimize room inventory and rates; generate booking reports; resolve booking discrepancies and complaints; liaise with housekeeping, front office, and F&B departments.
Seniority
Mid-level, operational IC