IT Support Officer
Core
Ensure smooth IT operations by supporting office networks, troubleshooting hardware/software issues, and managing device lifecycle.
Role type
IT Support Officer
Builds
Office network stability, reliable connectivity, and efficient IT workflows
Domain
General IT Operations
Deliverable
infrastructure
Required skills
network troubleshooting, hardware troubleshooting, software troubleshooting, printer troubleshooting, PC setup, laptop setup, device procurement research, task automation scripting, IT workflow optimization
Preferred skills
connectivity monitoring, resource monitoring
Responsibilities
Support and maintain office network and internet connection, troubleshoot and resolve IT problems (software, printer, laptop, internet), create daily connectivity and resources monitoring reports, setup PCs and laptops, manage IT peripheral handover during onboarding and offboarding, automate tasks via light coding, propose technology and procedure initiatives
Seniority
Mid-level, hands-on IC
