IT Support Senior Staff
Core
Provide IT operations support, maintain network connectivity, and manage hardware/software troubleshooting for office staff.
Role type
IT Support Specialist
Builds
Office network stability, user device functionality, and onboarding/offboarding IT readiness
Domain
Enterprise IT Operations
Deliverable
client delivery
Required skills
Windows OS, Linux OS, Mac OS, network troubleshooting, hardware troubleshooting, software troubleshooting, printer troubleshooting, PC setup, laptop setup, procurement research
Preferred skills
None stated
Technologies
Windows, Linux, Mac OS, Office applications
Responsibilities
Troubleshoot IT problems including software, printer, laptop, and internet issues; Setup PCs and Laptops; Prepare IT peripheral handover for employee onboarding and offboarding; Create daily connectivity and resources monitoring reports; Support and maintain office network and internet connection
Seniority
Junior, entry-level