TELESELLER

METRO/MAKRO

Osmannoro, Toscana, it💼 Full-time💰 $24,944–$24,944🗓 2026-09-18 → 2026-09-25

Core

Teleseller managing commercial relationships and customer care for HoReCa clients via phone and digital tools.

Role type

Teleseller (Sales & Customer Care)

Builds

Order intake, customer profiling, and sales support for METRO's HoReCa clients

Domain

Wholesale / HoReCa (Restaurants, Bars, Hotels)

Deliverable

product features

Required skills

order management, customer profiling, up-selling, cross-selling, KPI analysis, claims handling, product knowledge

Preferred skills

Office software (Excel, Word), organizational skills, autonomy, problem-solving

Responsibilities

Taking customer orders, profiling customers, assisting during purchase and post-sale, executing up-selling and cross-selling, analyzing KPIs and performance trends, managing customer care and claims

Seniority

Entry-level

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