Business Application Manager - CRM & ERP Sales Systems*
Core
Bridge Sales and IT to own and optimize global CRM and ERP systems, ensuring efficient Lead-to-Order processes.
Role type
Business Application Manager (Sales Systems)
Builds
Microsoft Dynamics 365 CRM and IFS Cloud ERP configurations and enhancements
Domain
Sales Operations / Enterprise Resource Planning
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business Application Management, ERP/CRM Consulting, Business Systems Analysis, Sales Operations, Lead-to-Order process knowledge, Quotation and Pricing management, Order Management, Microsoft Dynamics 365, IFS Cloud
Preferred skills
Stakeholder management, Workshop facilitation, User training, Documentation
Technologies
Microsoft Dynamics 365, IFS Cloud
Responsibilities
Own and optimize Sales processes across Dynamics 365 and IFS Cloud, Analyze incidents and coordinate sustainable solutions, Translate business requirements into functional system solutions, Drive process improvements and digitalization initiatives, Collaborate with international stakeholders across Sales, Finance, Operations, IT, and external partners, Facilitate workshops, user training, and documentation
Seniority
Mid-Senior, hands-on IC
