Concierge - Limelight Snowmass - Winter
Core
Acts as an ambassador for the hotel and town, providing expert knowledge of property amenities, activities, and local events to enhance the guest experience.
Role type
Front-line hospitality concierge
Builds
Guest check-in/out processes, activity bookings, and local experience recommendations
Domain
Hospitality / Tourism / Mountain resort
Deliverable
product features
Required skills
Guest relations, activity booking, cash handling, emergency procedures, local knowledge, problem-solving, communication
Preferred skills
Bachelor's degree, customer service experience, relationship building with local businesses
Technologies
None specified
Responsibilities
Recommend and book activities based on guest ability and interest; Check guests in or out of hotel; Record guest complaints and notify staff; Maintain front desk orderliness and supplies; Coordinate daily needs with other departments; Manage cash bank and daily settlements; Assist in emergency and security procedures
Seniority
Entry-level, seasonal part-time