Automotive Customer Service Representative | Weekends Off | Louisville | Part Time
Core
Front-line support role managing customer check-ins, scheduling, shuttle transport, and shop operations for an automotive repair franchise.
Role type
Customer Service Representative (Automotive)
Builds
Customer experience and operational flow for vehicle repair services
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Customer check-in/out, appointment scheduling, phone communication, shuttle driving, parts receiving/processing, clerical tasks, facility organization, safety compliance
Preferred skills
Automotive repair terminology knowledge, Microsoft Office proficiency
Technologies
Microsoft Office Suite, factory scan tools, diagnostic equipment
Responsibilities
Check customers in and out, answer phone calls and schedule appointments, provide safe shuttle service, assist with parts processing and errands, maintain facility cleanliness, assist with clerical tasks like accounts receivable, follow safety policies
Seniority
Entry-level, hands-on IC