Agent de Réservations
Core
Provide exceptional guest service and manage hotel room bookings to maximize occupancy and revenue.
Role type
Reservation Agent
Builds
Hotel room reservations and group bookings
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Opera PMS proficiency, multilingual communication (French, English, Arabic), conflict resolution
Preferred skills
Prior customer service experience
Responsibilities
Assist clients with booking information collection, manage group reservations with sales team, monitor room availability, process commissions
Seniority
Entry-level to Junior
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