Auxiliar de Recepção
Core
Greet guests and clients at the front desk, identify them, provide information, and handle check-in and check-out processes.
Role type
Front Desk Receptionist
Builds
Guest arrival and departure workflows for a premium hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest identification, check-in/check-out execution, reservation system data entry, telephone etiquette, Microsoft Office proficiency
Preferred skills
Advanced English, Tourism or Hospitality degree, flexibility
Responsibilities
Greet and identify guests at the front desk, process check-ins and check-outs, update reservation systems, handle incoming calls according to network standards, ensure compliance with reception procedures and self-control processes
Seniority
Entry-level
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