Host/Hostess - Dalmar
Core
Provide professional, 5-star hospitality service, manage daily restaurant operations, and coordinate between front-of-house and kitchen at a luxury resort.
Role type
Front-of-house operations specialist (host/hostess)
Builds
Guest experiences, reservation management, and seamless dining flow for resort guests
Domain
Luxury hospitality / Resort operations
Deliverable
Product features (service delivery)
Required skills
Guest relations, reservation management, menu knowledge, upselling, POS system basics, PMS (Opera) basics, food safety compliance, shift flexibility
Preferred skills
Luxury hotel standards understanding, empathy, problem-solving under pressure, team collaboration
Technologies
POS systems, Opera PMS
Responsibilities
Greet and accommodate guests, manage reservations, coordinate table flow and special events, assist with menu recommendations, process end-of-shift reports, maintain restaurant cleanliness and standards
Seniority
Entry-level to Junior, hands-on IC