Spa & Wellness Director
Core
Curating and delivering an exceptional wellness journey by integrating spa, fitness, kids club, and overall well-being offerings for guests at an ultra-luxury resort.
Role type
Spa & Wellness Director
Builds
Holistic wellness strategy, operational excellence, personalized guest experiences, and revenue-generating wellness programs.
Domain
Ultra-luxury hospitality / Wellness & Spa
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, business planning, budgeting, capex development, operational oversight, SOP development, guest personalization, team recruitment and mentoring, P&L management, financial forecasting, sales and marketing strategy, sustainability implementation, regulatory compliance.
Preferred skills
Experience in remote island locations, project coordination.
Technologies
N/A
Responsibilities
Develop and implement a holistic wellness strategy aligned with ultra-luxury positioning; oversee all spa operations including treatments, fitness, and retail; design unique wellness experiences reflecting local culture; recruit, train, and mentor the wellness team; manage spa P&L, forecasting, and revenue targets; drive wellness marketing calendar and partnerships; ensure sustainability compliance and safety protocols.
Seniority
Senior, hands-on IC with strategic leadership responsibilities
