EN - Doorman
Core
Greet guests and visitors, manage entrance traffic, assist with luggage, and ensure safety and a positive first impression at a hotel.
Role type
Doorman
Builds
Guest arrival/departure experience and secure hotel entrance operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest greeting, door operation, luggage assistance, traffic management, safety monitoring, shift coordination, professional appearance
Preferred skills
Hospitality experience, customer service experience, additional languages
Responsibilities
Greet guests and visitors, open and close doors, assist with luggage, coordinate with Bell Desk and Security, manage entrance traffic flow, respond to guest inquiries and complaints, report suspicious activity, maintain entrance area cleanliness, pass shift information
Seniority
Entry-level / Individual Contributor
