Executive Office and Quality Manager
Core
Provides high-level executive support to the Managing Director while leading the hotel's quality management and sustainability agenda.
Role type
Senior Executive Office & Quality Manager
Builds
Executive office operations and hotel quality management systems
Domain
Luxury hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
executive support, quality management systems, strategic initiative coordination, audit management, project management, reporting, stakeholder liaison, confidentiality
Preferred skills
sustainability principles, luxury hospitality standards, brand standards alignment, cross-functional leadership
Technologies
Microsoft Office (PowerPoint, Excel, Word, Outlook)
Responsibilities
manage executive schedules and correspondence, coordinate strategic initiatives and action plans, prepare executive presentations and reports, maintain quality standards and monitoring mechanisms, drive service excellence through audits and reviews, monitor guest feedback and operational performance
Seniority
Senior, hands-on IC