Receptionist / Administration Officer
Core
Front desk and administrative support for young people (12–25) accessing physical and mental health, drug, and work/study services at headspace centres.
Role type
Receptionist / Administration Officer
Builds
Welcoming, inclusive front-desk environment and smooth daily operations for two headspace centres
Domain
Mental health and community services
Deliverable
product features
Required skills
Appointment scheduling, data entry, office operations coordination, correspondence management, stakeholder relationship building, Microsoft Office proficiency
Preferred skills
Certificate IV in Business/Medical Administration, youth service experience, client management system knowledge, not-for-profit/mental health sector understanding
Responsibilities
Welcome and support young people, families and visitors; manage reception activities including appointments and calls; coordinate bookings and meeting spaces; maintain accurate records and data entry; manage correspondence and administrative processes; assist with office operations and facility coordination; represent headspace in community events
Seniority
Individual Contributor, operational support