AI Architect
Core
Architecting and delivering agentic AI solutions on the ServiceNow platform to drive innovation and value realization for internal teams and customers.
Role type
Senior AI Architect (Agentic AI)
Builds
Agentic AI solutions, proof-of-concepts, and technical demonstrations on ServiceNow
Domain
Enterprise IT Service Management (ITSM) + Agentic AI
Deliverable
production ML models | product features
Required skills
ServiceNow platform expertise, AI solution implementation, technical advisory, enterprise architecture, stakeholder management, technical enablement, industry trend analysis
Preferred skills
Prompt engineering, LLM integration, agentic AI development, startup/early-stage experience, Agile methodologies
Technologies
ServiceNow (Now Assist, Virtual Agent, AI Agents, Predictive Intelligence), LLMs
Responsibilities
Lead hands-on technical implementation and incubation of ServiceNow AI capabilities; Identify, refine, and drive adoption of AI solutions; Deliver technical demonstrations, proof-of-concepts, and deep-dive sessions; Own enterprise architecture decisions for AI implementations; Provide technical advice and guidance to customers; Manage technical stakeholder relationships; Partner with AI Strategists to deliver integrated service offerings; Develop and deliver technical enablement content and training; Develop AI Impact Accelerators; Contribute to thought leadership and documentation
Seniority
Senior, hands-on IC with strategic advisory
