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Premier/ère de Réception (H/F/NB)

Dijon, Bourgogne-Franche-Comté, fr💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Supervising front-of-house operations and delivering personalized guest experiences at a boutique hotel.

Role type

Front Office Supervisor / Reception Manager

Builds

Guest check-in/check-out processes, reservation management, and team shift coordination

Domain

Hospitality / Hotel Management

Deliverable

product features

Required skills

Team leadership, conflict resolution, sales optimization, PMS proficiency, operational planning

Preferred skills

Training new staff, VIP guest handling, cross-department coordination

Technologies

OperaCloud

Responsibilities

Supervise front-of-house shifts, manage check-in/check-out and reservations, train new receptionists, handle guest complaints, coordinate with housekeeping and other services, report daily activity metrics.

Seniority

Mid-level, hands-on IC

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