Gerente de Agência - Benguela
Core
Manage and develop all resources (people, processes, systems) at the branch to ensure sustainable, profitable results and consolidate a strong customer-centric culture.
Role type
Branch Manager (Retail Banking)
Builds
Retail banking branch operations and client acquisition strategies
Domain
Financial Services / Retail Banking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, risk mitigation, marketing solution creation, sales cross-selling, budget management, HR planning, health and safety compliance, operational excellence, team leadership, regulatory compliance (FAIS)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Evaluate and maintain resource capacity indicators, identify and monitor agency risks, create marketing solutions aligned with client acquisition strategy, develop client strategies to meet profitability targets, set short and medium-term goals for the branch, align staffing needs with HR plans, implement health and safety requirements, drive change initiatives, resolve system issues, promote operational excellence practices, implement HR plans, lead the agency team, optimize resources for business growth, supervise external service/maintenance visits
Seniority
Mid-Senior, hands-on IC
