Restaurant Manager - In Room Dining
Core
Lead the In-Room Dining operation at a Forbes Five-Star luxury resort, delivering personalized luxury dining experiences and managing operational excellence, financial performance, and team development.
Role type
Senior In-Room Dining Manager
Builds
In-Room Dining service (breakfast, all-day, overnight, VIP deliveries)
Domain
Luxury Hospitality / Food & Beverage
Deliverable
product features
Required skills
Luxury F&B leadership, team coaching & development, financial management (budgeting, forecasting, labor control), guest experience management, operational compliance, inventory management, upselling strategies
Preferred skills
In-Room Dining specific experience, Forbes Five-Star/LQA standards knowledge, wine/spirit expertise, hospitality system proficiency (Silverware POS, Opera PMS)
Technologies
Silverware POS, Opera PMS
Responsibilities
Lead and inspire the In-Room Dining team to deliver exceptional luxury service; Oversee all aspects of In-Room Dining operations including service, quality, and compliance; Drive guest experience through feedback monitoring and continuous improvement; Manage departmental financial and operational performance including budgeting and revenue goals; Champion operational excellence through inspections and process enhancements
Seniority
Senior, hands-on IC