General Manager
Core
Lead a studio campus operation with three restaurant outlets and a busy café, driving commercial performance and hospitality excellence.
Role type
General Manager (Hospitality Operations)
Builds
Restaurant outlets, café services, and studio campus operations
Domain
Hospitality / Food Service
Deliverable
product features
Required skills
team leadership, budget management, commercial performance analysis, stakeholder relationship building, operational strategy, health and safety compliance, sustainability practices, mentoring, crisis management
Preferred skills
passion for food and customer service, strategic thinking, adaptability, solution-oriented mindset
Technologies
N/A
Responsibilities
Lead and develop direct reports to deliver exceptional service standards; build relationships with clients and key stakeholders; achieve business-critical KPIs including Health and Safety, Sustainability, Financial, and Governance; manage budgets and drive commercial performance; create a culture of excellence and innovation within the team.
Seniority
Senior, hands-on IC